Emergency Plumbing Services in Pocatello

A plumbing emergency typically includes situations that pose immediate risks to your property or health, such as burst pipes, severe leaks causing water damage, sewer backups, or complete loss of water supply. If you're unsure whether your situation qualifies as an emergency, give us a call, and we'll help you assess the urgency.

For true emergencies, we aim to have a plumber at your location within 60 minutes. Response times may vary based on current demand and your location within our service area, but we prioritize emergency calls and will always give you an accurate estimated arrival time when you call.

Yes, there is typically an emergency call-out fee for services requested outside of regular business hours (evenings, weekends, and holidays). This fee covers the additional cost of maintaining our 24/7 availability. We'll always inform you of this fee upfront when you call, and provide a complete estimate before beginning any work.

If safe to do so, turn off the water supply to the affected area or at the main water shut-off valve. Remove valuable items from the area and use towels or buckets to contain any water. Our dispatcher can provide specific guidance based on your situation when you call.

Yes, all our plumbers are fully licensed, insured, and have undergone background checks. We maintain all required local and state certifications, and our work complies with Pocatello building codes and regulations.

Yes, we stand behind our work with a satisfaction guarantee. All our repairs come with a warranty on both labor and parts (when we supply them). The specific warranty period depends on the type of repair, and we'll explain the coverage before beginning work.